Privacy Policy

01 About Us

New Style Furniture is a furniture showroom located in Duvva, Tanuku, Andhra Pradesh, India. Our website allows visitors to explore furniture collections and contact us for product information, quotations, availability, and order-related enquiries.

For privacy-related questions, you can contact us using the details at the end of this page.

02 Information We May Collect

Depending on how you interact with us, we may receive the following information:

• Contact information: Your name, telephone number, email address, and other details you choose to provide.
• Enquiry information: Furniture preferences, product enquiries, measurements, delivery requirements, and messages sent to us.
• Order information: Details necessary to process or discuss a purchase, such as selected products, delivery address, and order-related communications.
• Technical information: Depending on the website hosting, security, and analytics tools in use, information such as browser type, device details, IP address, pages visited, and basic usage logs may be processed.

Please provide only information that is reasonably necessary for your enquiry or transaction. Do not send passwords, card security codes, or other highly sensitive information through general enquiry forms or WhatsApp messages.

03 How We Use Information

We may use information you provide to:

• Respond to enquiries and provide product details or quotations.
• Confirm product availability, specifications, and customisation requests.
• Communicate about orders, payments, delivery, installation, or after-sales matters.
• Maintain, secure, troubleshoot, and improve our website.
• Detect spam, fraud, misuse, or technical problems.
• Meet applicable legal, accounting, tax, and regulatory obligations.

We will use personal information for purposes that are relevant to your interaction with us and as otherwise permitted or required by applicable law.

04 WhatsApp and Contact Forms

If you click a WhatsApp enquiry button, your device may open WhatsApp with a message prepared for you. The message may include the product name, product link, and enquiry text. You can review and edit that message before sending it.

Information you choose to send through WhatsApp will be handled by WhatsApp and processed according to its own terms and privacy policy. We receive the information you send to our business account and may use it to respond to your enquiry.

Information submitted through website contact forms may be processed by our website hosting provider and form service providers so that the enquiry can be delivered and managed.

WhatsApp and third-party contact services are subject to their own privacy practices. Please review those policies before sharing information through those services.

05 Cookies and Similar Technologies

Our website or its plugins may use cookies and similar technologies to support essential website functionality, security, preferences, performance, or analytics.

Depending on the technologies enabled on the website, cookies may be used to:

• Help website pages and essential features function correctly.
• Remember certain preferences or settings.
• Help diagnose errors and understand website performance.
• Support security and protect against misuse.

You can manage cookies through your browser settings. Blocking certain cookies may affect some website features. If analytics or advertising tools are enabled, their cookies and data practices should also be disclosed as applicable.

06 Sharing of Information

We do not intend to sell your personal information. We may share relevant information where necessary with:

• Service providers: Website hosting, website maintenance, form delivery, security, and other providers supporting our operations.
• Communication platforms: Services you choose to use, such as WhatsApp, to contact our business.
• Delivery or installation providers: Where necessary to fulfil an order or arrange a requested service.
• Authorities or other parties: Where disclosure is required by law or is reasonably necessary to protect legal rights, safety, or security.

Information shared will depend on the service involved and the purpose for which it is needed.

07 Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, manage customer relationships, fulfil orders, maintain business records, resolve disputes, protect our business, and comply with legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected. When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable law.

08 Data Security

We take reasonable steps to protect information handled through our website and business processes. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should use caution when sharing personal information online and avoid sending confidential payment credentials through general enquiry channels.

09 Third-Party Websites

Our website may contain links to external websites or services, including maps, social media platforms, and messaging services. Once you visit an external service, its own terms and privacy practices apply.

We do not control the privacy practices or security of third-party websites. Please review their privacy policies before providing information to them.

10 Your Privacy Choices and Rights

Depending on applicable law, you may have rights or choices relating to your personal information, which may include:

• Requesting information about personal data we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of information where applicable and legally permitted.
• Withdrawing consent where processing relies on your consent.
• Raising a concern about how your information has been handled.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding. Some information may need to be retained where required by law or for legitimate business recordkeeping.

11 Children's Privacy

This website is intended for general audiences and is not specifically directed at children. We do not knowingly seek to collect children's personal information through this website unless it is appropriate and permitted under applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate steps.

12 Changes to This Policy

We may update this Privacy Policy when our website, services, data practices, or applicable legal requirements change. Updated wording will be published on this page with a revised date where appropriate.

We encourage you to review this page periodically to understand how information is handled.

13 Contact Us About Privacy

If you have questions, requests, or concerns about this Privacy Policy or the handling of your personal information, contact New Style Furniture using the details below.